FAQ

RSA 91-A, the “Right-to-Know” law in New Hampshire, was established to “ensure both the greatest possible public access to the actions, discussions and records of all public bodies and their accountability to the people.” The City of Nashua is committed to complying with RSA 91-A and ensuring transparency and accessibility to its residents.

Requests can be submitted by using the City’s online form, at the Record Administrator’s office, or with departments. For purposes of efficiency and clarity, we strongly suggest submitting your request through the online form. Paper forms are also available in the Record Administrator’s office at City Hall. 

What is a “Public Record?”

A “governmental record,” or “public record,” is defined as any information created, accepted, or obtained by, or on behalf of, any public body, or a quorum or majority thereof, or any public agency in furtherance of its official function. This includes any written communication or other information, whether in paper, electronic, or other physical form, received by a quorum or majority of a public body in furtherance of its official function, whether at a meeting or outside a meeting of the body.

RSA 91-A does not require a public body or agency to compile, cross-reference, or assemble information into a record that does not already exist, nor does it require the public body or agency to create records to answer questions.

How to Access Requested Records

If you have already made a request using an email address but have not yet signed into the NextRequest Portal, finish setting up your account with your email address to create your password.

How to Download Your Records

Important Notes:

You can still download your records even if the request was closed. If the request was closed it means the agency considers your request fulfilled on their end. The documents can still be accessed.

Remember to sign into the portal in order to download the record(s) from the portal.

Please follow instructions to Download Records from the Portal

Forgot or need your password?

• If you have already made a request using an email address but have not yet signed into NextRequest with that email/created a password, you will need to finish setting up your account.
• If you do not remember your password or you need to change your password, use the Reset/setup password link.